Short answer

Choose a soft serve machine by peak servings per hour (a tabletop machine makes about 18–22 L/h, roughly 200–250 servings), flavours (two plus twist is standard), hopper refrigeration that holds mix below 5 °C (41 °F), overrun (gravity 30–45%, air pump 50–60%) and your power supply.

Match output to your peak hour

MachineOutputApprox. servings per hourSuits
Tabletop, 1 flavour10–15 L/h100–150Cafés, small kiosks
Tabletop, 2 + twist18–22 L/h200–250Cafés, fast food
Floor, 2 + twist25–36 L/h280–400Ice cream shops, busy restaurants

Size for your busiest hour, not the daily average. A machine running flat out recovers slowly and serves soft, warm product.

Overrun explained

Overrun is the volume of air whipped into the mix. 40% overrun means 1 litre of mix becomes 1.4 litres of soft serve. Gravity-fed machines typically reach 30–45%; air-pump machines reach 50–60%, which lowers ingredient cost per serving.

Hygiene features

  • Refrigerated hoppers that keep mix at or below 5 °C (41 °F).
  • Standby or night mode that holds product without freezing it solid.
  • Tool-free disassembly of beaters, valves and seals for daily cleaning.
  • Stainless steel food-contact parts.

Power and space

Tabletop units usually run on 220–240 V single phase (or 110–120 V in North America for small models). Floor models often need 380–415 V three phase. Allow space for air circulation around air-cooled condensers, or choose water-cooled for hot kitchens.

Opening checklist

  1. Pick your menu: soft serve, frozen yogurt, sundaes, shakes.
  2. Choose machine size for peak hour.
  3. Plan cold storage for mix and toppings.
  4. Confirm power supply and drainage.
  5. Obtain local food business permits.

See our commercial soft serve machines.

Quick answers

How many servings per litre of soft serve mix?
Roughly 10–12 servings of about 100 g per litre of finished product, depending on cone size and overrun.
Gravity-fed or air pump?
Gravity-fed machines are simpler and cheaper. Air pump machines add more air (higher overrun), which lowers cost per serving and gives a lighter product.
What do I need to start an ice cream shop?
A soft serve or batch freezer, display or dipping cabinet, storage freezer, mix supply, cones and cups, a hand sink and local food permits.
How often must a soft serve machine be cleaned?
Daily or according to the machine and local health rules; machines with heat-treatment cycles can extend cleaning intervals where permitted.